Safaris is a registered Tour Operator in the Republic
The following terms and conditions of business
apply to all Origins Safaris trips booked with
an approved agent. Receipt of the deposit indicates
formal understanding and acceptance of our terms
and conditions of business.
an Origins Safari
Origins Safaris will provide a full quotation
without any financial obligation on the agent’s
part, before prior to a firm booking arrangement.
All quotations issued by Origins Safaris will
remain valid for a period of thirty days.
The company recommends that you secure a non-refundable
deposit of at least 30% of quotation to confirm
the safari with the full balance of payment being
due to Origins Safaris 60 days prior to departure
date. Some safaris (such as Mountain Gorilla itineraries)
may require an additional deposit and should this
prove the case, you will be advised in good time.
c). Changes to confirmed reservations
made within sixty days of the tour departure date
will be charged according to the cancellation
penalties outlined below.
Upon receipt of final payment the company will
issue all relevant travel documents with fully
confirmed status. Any changes thereafter are subject
to availability and to cancellation fees, which
ever is applicable (see below).
The minimum duration of any safari booked with
Origins Safaris will be 4 nights.
All cancellations must be made in writing to Origins
Safaris. Please ensure you receive written confirmation
that your cancellation has been received by us.
All cancellations will be charged a cancellation
penalty depending on the number of days before
tour departure that the cancellation is received.
Penalties & Deposits: (excluding Gorilla
Deposit to confirm - 30% of quotation
- Cancellation outside 121 days to commencement,
loss of 50% of deposit
- Cancellation 120 - 91 days prior to commencement,
loss of 100% deposit
Final rooming list would be appreciated
91 days prior to arrival
- Cancellation 90 - 61 days prior to commencement,
loss of 30% of quotation
Final payment would be appreciated at
least 60 days prior to arrival
- Cancellation 60 - 31 days prior to commencement,
loss of 50% of quotation
- Cancellation less than 30 days to commencement,
loss of 100% of quotation
Some safaris may incur additional cancellation
fees (especially gorilla safaris). There will
be no refund for any unused portions of a safari
once it has commenced. Cancellation penalties
on airfares and gorilla permits are additional
and may not be included in the above cancellation
charges. Cancellation insurance for the total
land tour cost is strongly recommended.
Deposit to confirm - US$ 500 per gorilla permit
Cancellation outside 60 days prior trekking -
loss of 50% of deposit.
Cancellation less than 60 days prior trekking
- loss of 100% of deposit.
Some of the camps, hotels and lodges have
special cancellation clauses during the year,
for example at Christmas and New Year. These will
be advised at time of booking. These will in turn
form part of these terms and conditions of business.
a). All airfares quoted within Africa
are current as at the date of the tour quotation.
Origins Safaris is not responsible for any changes
in airline schedules, airfares, cancellations,
loss or damage to baggage and overbooking. All
claims for any loss or injury suffered on any
airline must be made directly with the airline
involved and not with Origins Safaris.
b). Specific accommodation described in these
itineraries may not always be available. In the
event of this happening, Origins Safaris will
always recommend comparable alternative accommodation.
It is then the decision of the traveller to accept
or decline this alternative accommodation prior
to committing to the deposits and pre-payments.
c). Tour costs are based on all known
costs at the date of quotation. Any significant
changes beyond the control of Origins Safaris
will be passed onto travellers. Once a final quotation
has been given by Origins Safaris and the same
has been accepted on behalf of the client and
the tour arrangement has been paid for as per
our payment terms, then no additional charges
and/or surcharges will be levied.
d). Origins Safaris reserves the right
to alter any arrangements due to local conditions.
Origins Safaris also retains the right to refuse
any person from participating on or continuing
on any tour for any reason or if that person causes
or is deemed to cause hazard or inconvenience
to other passengers or to Origins Safaris.
f). The company will not be responsible
for any lost or delayed baggage, resulting from
travel with an international scheduled airline.
g). Generally travellers in Africa
using charter aircraft services to facilitate
travel from one destination to another are limited
to a baggage allowance of 33lbs/(15kgs) per passenger.
This includes camera equipment and carry on baggage.
It is important that this baggage is packed in
lightweight duffel type bags.
private charter flights arranged by Origins our
policy will be to cater for 20 kgs of baggage
allowance per passenger.
guidelines and recommendations on baggage procedures
and what to pack on safari are provided in our
pre-departure safari information.
h). Should guests arrive with excess
baggage without prior warning to the company,
their baggage may be delayed, as the company may
have to fly the baggage into their safari destinations
at a later stage and at a considerable cost to
i). Should guests know and inform
the company in advance that they will be carrying
baggage in excess of the given limit, Origins
Safaris will quote the extra costs involved.
j). Whilst on safari with the company,
please ensure that clients are aware that at times
they will be in close proximity to wild animals.
A responsible attitude and vigilance is requested
when in this situation. Many of the camps, lodges
and hotels are not fenced. Attacks by animals
are rare, however the company cannot guarantee
that this may not occur. Neither the company,
it's employees, nor its agents can be held responsible
for any injury or incident whatsoever whilst on
and exclusions in the itinerary cost.
The price includes all details listed on your
itinerary except where noted as an option or specifically
noted as an exclusion
Inclusions (this may vary from itinerary to itinerary)
- ALL accommodation and meals on safari.
- ALL government hotel taxes and service charges.
- ALL Land transport in specially built 4x4
- ALL National Park / reserve entrance fees.
- ALL entries to tribal manyattas.
- ALL internal air transport as specified in
- ALL porterage and Airport Assistance.
- ALL bottled mineral water
- ALL Origins administrative and operational
- Incredibly knowledgeable, KPSGA certified
- Temporary Flying Doctor (AMREF), emergency
evacuation to Nairobi.
b). Not included: (Unless specifically requested)
included in our touring costs are;
- Personal Laundry, beverages and other personal
- Tips to bar staff for personal beverages
or room service.
- Gratuities to driver / guides.
- Game and nature walks.
- Visa fees.
Any activity detailed in your itinerary as 'optional',
will be extra to your account.
a). Origins Safaris and it's agents
act only as agents for the passenger with respect
to services provided, included but not limited
to, hotels, lodges, camps, restaurants, sightseeing,
game drives and all forms of transportation within
b). All services are provided by operators
who are not owned or controlled by Origins Safaris.
Origins Safaris takes all reasonable precautions
to make these safaris as safe as possible for
travellers and others. Origins Safaris and its
agents shall not be responsible or liable for
any injury, loss, damage, delay of inconvenience
arising out of, or in connection with, any defect
in any vehicle or aircraft or any act, including
any acts of terrorism, industrial action, acts
of governments, war, terrorism and God, omission,
neglect, accident, error or omission in the provision
of any services. Any travel involves some measure
of risk, of which travellers need to determine
c). The company applies all reasonable
checks to ensure that those involved in the preparation
and provision of services outlined in the booked
itinerary maintain appropriate standards of safety,
hygiene and customer care.
d). To the best of our knowledge,
this brochure and the information contained within
is correct at time of going to print. Origins
Safaris cannot be held responsible for any inaccuracies
or changes, which may occur after printing.
a). The company shall provide the
services of subcontracted transport options such
as aircraft, safari vehicles, or alternatives
as it considers necessary, based on considerations
such as suitable routes to be taken, conditions
of roads, and the number of clients travelling
in one party.
b). Origins Safaris reserves the right
to alter any such arrangements made including
the proposed route to be taken.
c). Origins Safaris reserves the right
to employ the services of sub contractors to effect
d). The company shall provide the
services of drivers and professional guides where
and when requested, subject to availability. If
a Origins Safaris appointed guide is unable to
guide a safari due to illness etc, the company
reserves the right to substitute with another
Flying Doctor Service
Origins Safaris client will automatically be registered
as a member of 'The Flying Doctor Society' (AMREF)
in East Africa. Applicable charges will be included
in the cost of the tour arrangements. AMREF emergency
Air Evacuation is limited to safaris in East Africa.
a). In the unlikely event of flight
delays the airlines concerned are not to be held
liable for any act, omission or event during the
time the passengers are not on board their aircraft
b). Flight delays are not considered
as alterations to the holiday and as a consequence
any compensation applied for from the company
is not applicable. In the event of a scheduled
flight delay, cancellation or over booking, the
company cannot be held liable for any costs incurred.
Any denied boarding compensation if applicable
should be sought from the airline concerned and
not Origins Safaris.
c). The company
cannot guarantee that flight times detailed on
the itinerary will not change at short notice.
If in any event they do, Origins Safaris will
make every available effort to assist in obtaining
a suitable alternative flight.
certain camps, lodges, hotels and beach resorts
and on specific activities, minimum age limits
can apply. The age limit for Gorilla Safaris is
15 years and is absolutely inflexible.
text, photographs and maps remain the sole property
of Origins Safaris and may not be reproduced in
any manner whatsoever without the prior written
consent from the company.